Website privacy policy

This Policy was last updated on: [February 7, 2024]

 

Mr. Pams Cleaning Concept LLC (“Mr. Pams”, “we” or “us”) provides cleaning products to our customers.

Your privacy is very important to us. Part of our operation of this Site involves the collection and use of information about you and those you refer to us as part of the customer referral and reward program described further at https://www.misterpams.com/reward-program/. This Privacy Policy explains what type of information we collect through the Site and what we do with that information to allow you to make choices about the way your information is collected and used.

 

Information We Collect

In general, you can visit this Site without identifying who you are or revealing any information about yourself. However, we collect information from you when you and interact with our Site, including when you create an account to purchase our products.

Information collected online can generally be categorized as anonymous or personally identifiable. “Anonymous Information” is information that cannot be connected to the identity of a specific individual. An example of Anonymous Information is the fact that, while this Site may record the number of visits to a particular page that occur in a given period of time, it does not necessarily tell us the names or other identifying information of every visitor. Personally identifiable information (“Personal Information”) is information that specifically identifies a particular user, such as their name, address, or phone number.

Many users of this Site will choose not to provide any Personal Information; therefore, those individuals are anonymous to us, and any data collected about their use of this Site is Anonymous Information. Other users may provide information Personal Information to us, for example, to create a customer account in order to place an order on the Site, and in doing so may provide information relating to their purchase transaction, including the following:

 

  • Their identity data (such as their name, title, telephone number, email address, and shipping address);
  • Their financial data (such as billing address, payment card details, account numbers, expiration dates); and
  • Their username and password.

 

You agree to let us store this information until such time as you elect to change it or delete it.

 

We also collect internet and other electronic network data and information regarding how users navigate our site, which is described in more detail in the next section.

 

How We Collect Information

 

We collect information in the following ways:

 

  • Volunteered Information. When you contact us through the Site, create a customer account, purchase some of our products, or communicate with us in any other way, you are voluntarily releasing information to us, some or all of which may be Personal Information.

 

  • Data Collected Automatically. When you use the Site, we automatically collect certain data and information regarding your use of the Site. This information may include device identifiers such as IP addresses, location information, browser type, approximate geolocation, device information such as your operating system, a history of the pages you view and other information regarding your use of the Site. We may use cookies to collect such information, as described in more detail below. If you visit the Site from a mobile device, an identifier is assigned through Google Analytics, using technologies similar to cookies, to collect such information. This Site does not respond to “Do Not Track” signals.

 

  • “Cookies”, Pixels, and Tags. When you use the Site, we may store some data on your computer to automatically recognize your device the next time you visit.  Cookies and Pixel Tags are small data files that assign you a unique identifier. This information enables your computer to have a “dialogue” with our Site and permits us to administer our Site more efficiently and to provide a more tailored and user-friendly service to you.  For example, we use Google Analytics cookies (discussed further below) to collect information from the Site. We may also track pixel tags from other social media and other platforms (e.g., Facebook and LinkedIn pixels) in order to improve the marketing messages that we provide to you to better match your interests. You can remove or block cookies in some circumstances, but this may limit functionality of the Site. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.  If you would like to obtain more detailed information about types of cookies, how they are used, and how you can manage your cookie preferences, you may want to visit www.aboutcookies.org or www.allaboutcookies.org.  You can also opt out of a third party vendor’s use of cookies by visiting www.networkadvertising.org/choices or http://optout.aboutads.info. You can opt out of the use of Google Analytics cookies by installing the Google Analytics optout browser add-on. You can find more information about this at  https://support.google.com/analytics/answer/181881?hl=en 

 

  • Information from Third Parties. We may also obtain Personal Information about you from our affiliates or third parties, such as our service providers, advertisers, social networks (when you grant us permission to access your data on one or more networks), or publicly available sources and data providers.

 

How We Use Information We Collect

 

We use information we collect about Site visitors to help us operate the Site, to provide services and products that you have requested, to complete transactions requested by you, to respond to your inquiries, and for our own marketing purposes, which include tailoring the marketing you see to better match your interests.  If you provide your contact information to us, you agree that we may contact you with information regarding our products, including but not limited to newsletters, advertisements and other marketing materials. We may also use the information to provide you with certain communication, such as service announcements and administrative messages.  We also use information we collect to monitor and analyze data trends and usage.  We also use your Personal Information to investigate and help prevent security incidents, to enforce our rights, and to otherwise comply with applicable law.

 

We use Google Analytics and associated tools (including Google Tag Manager) to track visitor statistics, to help analyze how the Site is used, to improve the performance of the Site and users’ experience, and to help us show you advertisements that are relevant to you.  Through these tools, we collect information including but not limited to the collection of device-specific information, log information, location information, cookie-related information, and visitor behavior information.  The information generated about your use of the Site (including IP address) is transmitted to Google, and this information is then used to evaluate the Site, to compile statistical reports on Site activity, and to provide advertisements (including in search results, banner ads on third party websites, or in other forms) based on your use of the Site.   We also use this information to better understand use of this Site and topics of interest among site visitors. You can view Google’s privacy policy here, and you may opt out of your data being used by Google Analytics at https://tools.google.com/dlpage/gaoptout/

 

We may work with digital advertising and marketing companies to provide you with ads that align with your interests and to enhance your experience with us. These ads may be displayed on websites or applications operated by us or by third parties, and they may be based on information about your activities and preferences collected by us or by third parties.   We may combine information we collect from your devices with other information we have about you, such as your customer account information and your interaction with the Site, to provide you with a consistent shopping experience. Certain coalitions of advertisers have created guidance for online advertisers and provided a mechanism for such advertisers to comply with users’ choices regarding interest based ads by allowing consumers to opt out of receiving interest-based advertising from members of the coalitions. You may use these links to opt out of receiving interest-based advertising from members of these coalitions:

 

Digital Advertising Alliance opt out

Network Advertising Initiative opt out

 

You will need to exercise these opt outs on each browser on each device for which you wish to opt out of interest-based advertising.

 

How We Share Information

 

We do not sell Personal Information, but we do share Personal Information with others for legitimate business purposes, including to complete transactions you request. 

 

We may engage trusted third party service providers to perform functions and provide services to us and to you on our behalf.  We may share information we collect with those service providers to the extent necessary to perform these functions and provide these services, consistent with the protections in this Privacy Policy.  For example, service providers include the following:

 

 

 

  • We work with Shipstation to arrange for shipment of products you order to you. Shipstation’ s Privacy Policy can be found at https://www.shipstation.com/privacy-policy/. You may select a third party company to deliver products that you purchase from us (such as UPS, USPS, FedEx, etc.). Third party providers may have their own privacy policies with respect to the information that we are required to provide to them for the services they provide in order to complete your transaction. For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by those providers. We do not control the collection or use of your information by third party companies, and our Privacy Policy does not extend to external websites or companies.

 

We may engage trusted third parties to perform functions and provide services to us, such as third party providers of cloud storage, email providers, and others who need your information to provide services to us (or to provide services to you on our behalf). These service providers will have access to your Personal Information only to perform their tasks on our behalf and for no other purpose. We may share information we collect with those third parties to the extent necessary to perform these functions and provide these services, consistent with the protections in this Privacy Policy.

 

We may also share your Personal Information with our lawyers and other professional advisors.

 

We may also share your Personal Information with third parties who use it for their own purposes if you provide consent. Subject to applicable law, and as we deem appropriate, we may also share or disclose your Anonymous Information, public information, and aggregated information that is not reasonably linkable to you or your device with third parties. 

 

If we sell, transfer, or merge parts of our business, or if we buy or merge with another business, we may share your Personal Information.  If a change happens to our business, then the new owners may collect, use, and share your Personal Information as set forth in this Privacy Policy.

 

We may be legally required to disclose or share your Personal Information without your consent in some circumstances, for example, to comply with a court order or law enforcement. We may also share your Personal Information when we believe in good faith that disclosure is necessary to protect our rights or property, protect your safety or the safety of others, investigate fraud, or respond to a government agency, law enforcement, judicial or public authority, or other legal request, or to comply with the law.

 

Processing Location

 

Our business is located in the state of Michigan in the United States of America, and our Site currently can be used to deliver products within the United States. If you are located outside of the United States, please note that this Site is hosted on our computer servers in the United States, therefore, your information may be processed and stored in the United States.  As a result, United States federal and state governments, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States.  Your use of this Site will constitute your consent to the transfer of your information in the United States, which may provide for different data protection rules than in your country. The United States may not necessarily have data protection laws as comprehensive and protective as those in your state or country of residence; however, our collection, storage and use of your Personal Information will at times continue to be governed by this Privacy Policy.

 

Links to External Websites; Plugins

 

Third party websites, including those that are accessible via a link on this Site, may use cookies or collect other information when you go to those websites. We do not control the collection or use of your information by these third party websites, and our Privacy Policy does not extend to external websites or companies. You should contact the operators of those websites directly if you have any questions about their collection or use of information about you.

 

Children

 

We do not knowingly collect information from children under 18 years of age.  We will only use or disclose Personal Information about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child.

 

Security

 

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of Personal Information. We require third parties we contract with to support our business operations to employ reasonable security measures as well. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur, as we cannot fully eliminate security risks associated with data breaches due to system failures, unauthorized access by third parties, or mistakes.

 

Retention

 

Your Personal Information is stored on servers that are operated and maintained by third parties under contract with us. We retain this information for the duration of your business relationship with us, and for a period of time thereafter to analyze the information for our own operations, and for historical and archiving purposes.  We retain web visitor data, marketing information and purchase history indefinitely. We will honor customers’ requests to delete data, though we do reserve the right to retain certain data where we are permitted to do so by applicable law (for example, data relating to transactions processed on your behalf).

 

Applicable Law

 

As described in further detail in our Website Terms of Use at , your use of the Site shall be governed by and construed in accordance with the laws of the State of Michigan without giving effect to any choice or conflict of law provision or rule. There are some states and countries that have laws granting their residents certain rights related to their Personal Information. Our Michigan business does not currently conduct business in those states and countries, and we do not currently control or process a sufficient volume of Personal Information about residents of those jurisdictions in order for these laws to apply. However, if you have questions about this Privacy Policy or if you would like to request that we delete your Personal Information, please contact: info@misterpams.com

 

Notices

 

You agree that we may contact you via email to notify you of updates, changes, and notifications required by applicable law.

 

Changes to This Privacy Policy

 

We reserve the right to update or change our Privacy Policy at any time and for any reason and you should check this Privacy Policy periodically. Changes to the Privacy Policy will be posted on this Site. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. 

 

Contact Information: If you have any requests, complaints or concerns about us or about this Privacy Policy, please contact us at:   info@misterpams.com